If you have trouble logging in:

1. Passwords are case-sensitive. This means that 'abc123' is different than 'ABC123'. If you have "Caps Lock" on, you may be entering an incorrect username or password. Also, beware that the letters capital i and lower case L, and the numeral 1 look exactly the same (I/l/1) in certain fonts, as do upper/lower case O and the numeral 0 (O/o/0).
2. Login problems are often related to the cookies and how the cookies are handled by your browser and personal firewalls. Make sure that you are using a supported browser and that you have configured your browser and firewall properly to accept cookies. Check the security level you are using. High levels of security restriction in certain browsers will automatically reject cookies. Try clearing your cookies and log in again.
3. The java plug-in 1.4.0 can cause login problems. You need to have the latest version of Java (Sun) installed on your computer. If you're not sure if you have Java, you can check here: http://www.java.com/
4. You may have an incompatible browser. The member section works best with the latest version of Internet Explorer ( http://www.microsoft.com/windows/ie/default.mspx ) with Java and cookies enabled. Using an AOL browser may cause difficulties for you. If you are using AOL; connect to the Internet using AOL, then minimize your AOL browser. Then, open a supported browser and log in. You can also try to view the page with another browser for example Opera or Firefox .
5. 3rd party Search Bars, popup blockers and Internet accelerators can cause login problems. Disable any "Accelerators" that maybe used in conjunction with your ISP. This would include Earthlink Accelerator, BellSouth Accelerator Technology, etc.
6. You may have spyware, virus and/or a browser hijacker on your computer that is causing your problem. Download and run software to remove any suspected spyware and virus.